Privacy Policy
Fluent AI - Last updated: November 9, 2025
Introduction
Welcome to Fluent AI. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information.
Information We Collect
Personal Information
- Name and email address
- Account credentials (username, password)
- Profile information (learning preferences, target languages, proficiency level)
- Payment information (processed through third-party providers)
Learning Data
- Conversation transcripts (for improving AI responses)
- Voice recordings (captured with explicit consent)
- Learning progress and statistics
- Custom learning categories and preferences
Technical Data
- Device information (type, OS, app version)
- Usage data and interaction patterns
- Log data (IP address, timestamps, error reports)
- Advertising ID (for analytics)
AI Processing and Voice Data
Fluent AI uses advanced AI to provide real-time feedback. Your voice recordings and conversation data are processed by our AI models for:
- Generating accurate pronunciation feedback
- Providing grammar and word-by-word corrections
- Adapting difficulty based on your performance
- Improving our AI models (with your consent)
Your voice recordings are encrypted and stored securely. We do not share voice data with third parties without explicit consent.
How We Use Your Information
- Deliver personalized learning experiences
- Generate real-time AI feedback
- Track progress and provide insights
- Improve AI models and app functionality
- Send important updates
- Detect and prevent abuse
- Comply with legal obligations
Data Security
- End-to-end encryption for voice recordings
- Secure data transmission and storage
- Regular security assessments
- Access controls and authentication protocols
Your Rights
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Export your data
- Withdraw consent for data processing
- Object to certain data processing
To exercise these rights, contact us at support@navonup.com
Contact Us
Email: support@navonup.com
Phone: +91-7028482594